Privacy Policy – PlaynwinOfficial

Effective Date: May 2025

At PlaynwinOfficial, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with Indian data protection laws and global platform guidelines including Meta’s advertising policies.

1. Data We Collect

• Name, phone number, email ID, and user ID
• IP address, device information, and browsing behavior
• Deposit and withdrawal transaction details
• Communication history with our support team

2. How We Use Your Information

• To provide and improve our gaming services
• To verify user identity and prevent fraud
• To notify you about updates, promotions, and offers
• For internal analysis and responsible play tracking

3. Third-Party Sharing

We do not sell your personal data.

We may share limited data with:

• Government authorities upon legal request
• Payment gateways (e.g., UPI, net banking)
• Third-party analytics tools (GDPR-compliant)

4. Responsible Play Commitment

• We monitor play patterns to encourage responsible usage.
• Users can set deposit/time limits and request account cooldowns or self-exclusion.
• We discourage minors (under 18) from participating in real money gaming.

5. Meta Compliance

• Data collected from Meta ads is used only for legitimate lead generation.
• Users may opt out of remarketing campaigns via ad preferences on Meta platforms.

6. Your Rights

• Request access to or deletion of your data
• Update your contact or account details
• Contact our Grievance Officer at: compliance@playnwin.in